REFERRAL AND ASSESSMENT
This service helps the people we support to make the transition from hospital or residential care to independent living. For many, it's the next step on the journey a good choice for people who, with expert support, are ready to face life's everyday responsibilities.
The Process
Our referral and assessment process includes:
- Sourcing a comprehensive set of notes for every person, covering their psychiatric, forensic (if applicable), risk and personal history. We also gather any available specialist reports in areas such as psychology, occupational therapy and nursing
- Two of our senior management team will then make an initial assessment, based on these notes
- We also make a face-to-face assessment of the person being referred to us. We usually do this in their current environment
- We have a discussion with the ward manager and/or the named nurse if they are being discharged from hospital
- We also have a discussion with their social worker and/or care coordinator
- Where it's appropriate, we also have a discussion with their family members
- If the referral is for residential care or supported living, we make arrangements for them to visit our site. While they are with us we carry out a second face-to-face assessment and observe how they interact with staff and existing residents
- If needed, we have an additional face-to-face assessment and/or request for further information
At the end of the assessment process, we create a detailed assessment report, which includes our decision, proposed support plan, risk assessment and costs.
